WHAT IS THE EXPECTED DELIVERY TIME AFTER COMPLETING ORDER PROCESS?
We suggest 1 - 2 weeks for production due to the nature of this product being a custom made to order item. Once dispatched delivery will take 24 - 48 hours. You will be emailed notification of dispatch once your order is shipped.
HOW MANY VIDEO AND IMAGE FILES CAN BE LOADED?
There is no maximum number of video or image files that can be loaded. The only limit is the internal memory of 4GB but there is no limit on individual files loaded.
IS IT POSSIBLE TO CHANGE THE FILES ONCE LOADED?
Yes. At any time you can plug the mini USB lead in and replace or re-order the files loaded.
WHAT ORDER DO THE VIDEO AND IMAGE FILES PLAY IN?
The video and image files will play numerically / alphabetically based on the file name of each file. IE: 01, 02, 03, A, B, C etc.
DO YOUR PRICES INCLUDE DELIVERY?
Yes. Our prices include delivery to all UK mainland and Northern Island addresses. Delivery address outside this area will be subject to an additional delivery charge.
WHAT IS THE WARRANTY PERIOD?
2 year warranty on all electrical components is offered on all our Wedding Video Albums
CAN I BUY A WEDDING VIDEO ALBUM AS A GIFT?
Yes you can. We can deliver directly to you or to the person you are buying it for.
CAN YOU BUY A GIFT VOUCHER FOR SOMEONE?
Yes. A gift voucher service is offered within our product range.
FREQUENTLY ASKED QUESTIONS
WHAT SIZE IS THE SCREEN?
The screen is a 7 inch screen. The dimensions of the screen are 150mm wide x 85mm high. A new 10 inch is also available.
WHAT MEMORY SIZE DO THEY COME WITH?
The internal memory for the 7 inch is 4GB and 8GB for the 10 inch.
HOW LONG DOES THE BATTERY LAST?
The battery lasts around 2 hours continuous play from fully charged.
CAN THE BATTERY BE RECHARGED?
Yes. All Wedding Video Albums come with a mini USB lead for charging the unit.
WHAT FILE FORMATS COMPATIBLE?
Various file types can be used for the video. Most standard Video formats are supported including MP4, AVI, MOV, MPG & WMV. For slideshow the supported file types are JPEG, BMP & PNG
HOW ARE THE VIDEO AND IMAGE FILES LOADED?
All files are loaded using the mini USB lead supplied. We can load your files for you or you can load them yourself. For more information on how to load your video and image files click here.
WHAT IS THE LIFE OF A WEDDING VIDEO BROCHURE?
Wedding Video Albums only have a life expectancy relative to the battery. The recommended life expectancy of the battery is based on charging cycles. The battery inside the unit can be charged up to 500 times.
If you cannot find the answer you are looking for above then do not hesitate to either get in contact via phone, email or via our contact form.
